Facilory support

Need help with an account, work orders, inspections, invitations, or billing? Send a request using the secure form below. You can also use it for a privacy request or a report of a technical problem.

Quick help: To invite an employee, sign in and open People → Invite by email. To manage billing, open Company Settings → Billing. To set up a location and starter checklists, choose Guided company setup on the dashboard.

Requests are stored in Facilory’s private support queue. We cannot guarantee a specific response time.